Privacy Policy

Your privacy is critically important to us. At Understand It we have a few fundamental principles:

  • We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)
  • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
  • We don’t store personal information on our servers unless required for the on-going operation of one of our services.
  • Within our products, we aim to make it as simple as possible for you to control what can be kept private the ability to permanently delete data.

Below is our privacy policy which incorporates these goals: Should you wish to enquire about how your personal data is being dealt with, please contact us.

Understand It, hereafter referred to as “Understand It”. Owns and operates several online services including understandit.co.za. It is our policy to respect your privacy regarding any information we may collect while operating our online services.

Website Visitors

Like most website operators, Understand It collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Understand It’s purpose in collecting non-personally identifying information is to better understand how Understand It s visitors use its services. From time to time, Understand It may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its services.

Understand It also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in. Understand It only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain users of Understand It online services choose to interact with Understand It in ways that require Understand It to gather personally-identifying information. The amount and type of information that Understand It gathers depends on the nature of the interaction. For example, we ask users who sign up for a Understand It shop user account to provide a username, email address and company information. Those who engage in transactions with Understand It – by purchasing additional access to the available online services, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Understand It collects such information only insofar as is necessary or appropriate to fulfil the purpose of the user’s interaction with our online services. Understand It does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

Understand It may collect statistics about the behaviour of visitors to its websites. For instance, Understand It may monitor the most popular uses of understandit.co.za to better optimise the user interface in future releases. Understand It may display this information publicly or provide it to others. However, Understand It does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Understand It discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Understand It’s behalf or to provide online services available from Understand It, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Understand It’s websites, you consent to the transfer of such information to them. Understand It will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Understand It discloses potentially personally-identifying and personally-identifying information only in response to lawful legal procedure, court order or other legal governmental request, or when Understand It believes in good faith that disclosure is reasonably necessary to protect the property or rights of Understand It, third parties or the public at large. If you are a registered user of a Understand It web service and have supplied your email address, Understand It may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Understand It and our products. We primarily use our various online communication mediums to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Understand It takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Understand It may use cookies to help identify and track visitors, their usage of Understand It online services, and their service access preferences. Understand It online service users who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Understand It services, with the drawback that certain features of our online services may not function properly without the aid of cookies.

Business Transfers

If Understand It, a specific service, or substantially all of its assets, were acquired, or in the unlikely event that Understand It goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Understand It or the specific service may continue to use your personal information as set forth in this policy.

Ads

Understand It does not have any ads appearing on any of our online services at this time. At any point if we decide to run adverts, these may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognise your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Understand It and does not cover the use of cookies by any advertisers.

Privacy Policy Changes

Although most changes are likely to be minor, Understand It may change its Privacy Policy from time to time, and in Understand It’s sole discretion. Understand It encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have an account on any of our online services, you should also check your dashboard for alerts to these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

(Note, this document is available for reuse and modification under a Creative Commons Sharealike license. We have borrowed parts of this licence from automattic.com and built on it)